BitPay is nice but it can be slow, depending on the bitcoin network
Instructions on using BitPay
Thru Bitpay, the payment needs to complete the 6+ confirmation from the blockchain network before the system sends you the RGC you have purchased.
If you want RGC quickly we highly recommend using CoinPayments.
RGC purchased via CoinsPayment is 6X faster than BitPay
The system will send you the RGC automatically once there's 1 Confirmation from the blockchain. If you haven't received your RGC within 20 minutes please send us a message and we'll help.